Attribute Groups in SFMC | Peoplewoo Skills

25.10.25 10:23 AM - By Peoplewoo


In Salesforce Marketing Cloud (SFMC), building relationships between Data Model Objects (DMOs) or Data Extensions (DEs) forms the backbone of a connected data ecosystem. These relationships are essential for unlocking dynamic segmentation, personalized customer journeys, and 360° audience insights.

Whether you’re managing email campaigns, mobile engagement, or personalized automation, understanding how to model your data and define relationships is a must-have skill for every SFMC professional.


Why Relationships Between Data Extensions Matter


Data rarely lives in a single place. Your customer’s information may be scattered across multiple data extensions — one storing profile data, another storing transactional details, and another capturing behavioral data. Without relationships, these datasets remain disconnected, preventing you from understanding the full customer journey.

Creating relationships allows SFMC to recognize that these records belong to the same individual. This helps marketers:

  • Unify customer data from multiple touchpoints.
  • Design more accurate audience segments.
  • Trigger real-time, data-driven customer journeys.
  • Maintain clean, organized, and reusable data models.


What Are Data Model Relationships in SFMC?


A data model relationship in SFMC is a connection between two or more Data Extensions based on a shared key or field, such as Contact Key, Email Address, or Subscriber ID. These relationships help link data from various sources into a single customer view.

Relationships are primarily used within:

  • Contact Builder – to visually define and manage relationships.
  • Audience Builder – for segmentation and targeting.
  • Journey Builder – to use related data as entry sources or filters.
  • Automation Studio / Query Activities – to perform SQL joins across related DEs.


Types of Relationships in SFMC


Before building relationships, it’s important to understand how different types of relationships define data behavior.

Relationship TypeDescriptionExample
One-to-OneEach record in one DE corresponds to exactly one record in another DE.Subscriber DE linked to Profile DE (one subscriber, one profile)
One-to-ManyOne record in a primary DE relates to multiple records in another DE.Subscriber DE linked to Purchase History DE (one subscriber, many purchases)
Many-to-OneMany records in one DE relate back to a single record in another DE.Multiple support tickets related to one customer


How to Build Relationships in Contact Builder


Follow these steps to create a relationship between two Data Extensions inside SFMC:

  1. Go to Contact Builder > Data Designer.
  2. Select the Attribute Group where you want to add relationships.
  3. Click on the primary Data Extension you want to connect.
  4. Click on Create Relationship and choose another Data Extension.
  5. Select the common field that will serve as the join key (such as Contact Key or Email Address).
  6. Define the relationship type (One-to-One or One-to-Many).
  7. Click Save and validate the relationship visually in the data model diagram.


Real-Life Example: Subscriber and Purchase History


Imagine you have the following Data Extensions:

  • Subscribers_DE — Contains SubscriberKey, Name, Email, Country
  • Purchases_DE — Contains SubscriberKey, Item, Amount, Date

You can link them using SubscriberKey in a One-to-Many relationship. This setup allows you to perform advanced use cases like:

  • Creating a segment of users who purchased specific products.
  • Sending post-purchase recommendations based on previous orders.
  • Triggering abandoned cart journeys for incomplete purchases.
  • Tracking lifetime value and purchase frequency for loyalty programs.


Understanding Common Join Fields



Field NamePurposeUse Case
Contact KeyPrimary ID that uniquely identifies a contact across the system.Recommended for all major relationships in Contact Builder.
Email AddressUsed when Contact Key is not available; useful for basic email segmentation.Connecting email campaigns to subscriber data.
Mobile NumberCommon key in SMS and Mobile Studio relationships.Used in mobile engagement campaigns.
Customer IDUsed in B2B setups or integrated CRM systems like Salesforce Sales Cloud.Connecting SFMC to CRM or ERP systems.


Data Relationship Best Practices


  • Always use Contact Key as the unique identifier where possible.
  •  Avoid circular relationships or linking the same DE multiple times.
  •  Ensure that all DEs have Primary Keys defined.
  •  Document your relationships using a Data Model Diagram for future reference.
  •  Use Query Studio or Data Views to validate your data joins.
  •  Keep your data model optimized — avoid linking too many DEs unnecessarily.


Advanced Tip: SQL Joins in SFMC


If you prefer working with SQL, you can create relationships programmatically using JOIN statements inside Automation Studio. For example:

SELECT s.SubscriberKey, s.Email, p.Item,
p.Amount FROM Subscribers_DE s INNER JOIN Purchases_DE p ON s.SubscriberKey =
p.SubscriberKey WHERE p.Amount > 100

This query returns all subscribers who made purchases greater than 
$100 — perfect for building high-value customer segments.


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Frequently Asked Questions (FAQ)

1. What happens if I don’t build a relationship?

Your data remains disconnected, making it impossible to segment audiences or trigger events based on combined data from different DEs.

2. Can I build relationships outside Contact Builder?

Yes, you can also use SQL joins in Automation Studio or define relationships manually in Email Studio filters. However, Contact Builder provides a visual and reusable structure.

3. Are relationships real-time?

They’re updated as new data flows into the related DEs. Real-time performance depends on data source integration and API configuration.

4. Can I connect more than two Data Extensions?

Yes. You can create multi-level relationships, such as linking Profile → Purchases → Preferences, but keep them optimized for speed and simplicity.

5. Can I delete or modify a relationship later?

Yes, but be cautious — changing relationships can affect dependent journeys and segments. Always validate before saving changes.


Conclusion


Building relationships between Data Extensions in Salesforce Marketing Cloud is not just a technical task — it’s the foundation of personalized, data-driven marketing. When you properly relate your DEs using Contact Builder or SQL, you enable a seamless flow of customer insights across journeys, channels, and automation.

By maintaining clean relationships, defining keys carefully, and following best practices, you can turn your raw data into actionable intelligence that powers smarter segmentation and meaningful engagement.


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