Shipping Policy
Welcome to Peoplewoo. We provide CRM, Marketing Automation, and Customer Data solutions, along with online professional training programs through our learning brand Peoplewoo Skills.
This Shipping Policy outlines how our digital and training services are delivered. Since all offerings are provided online, there is no physical shipping involved.
Delivery Method
All Peoplewoo and Peoplewoo Skills services are delivered digitally. Depending on your purchase, you may receive access to:
- Online live training sessions
- Recorded courses or digital materials
- CRM or marketing automation setup, onboarding, and support services
Once you register or subscribe to a service, you will receive access details and instructions via email.
Delivery Process
- Confirmation Email: After completing your purchase, a confirmation email is sent within 24 hours with details of your order, access information, or service timeline.
- Access Details: For online training, login or access information is sent at least 48 hours before the session begins.
- Project Services: For CRM and marketing automation projects, our delivery team will contact you to initiate onboarding and implementation steps.
- Reminders: For live sessions, reminder emails are sent 24 hours before each scheduled class.
Important Information
- Please ensure that you provide a valid email address when registering or purchasing a service.
- If you do not receive your confirmation email within 24 hours, please check your spam or junk folder.
- To access our online trainings, you need a stable internet connection and a compatible device such as a computer or mobile phone.
Rescheduling and Cancellations
- If you need to cancel your registration, please refer to our Refund and Cancellation Policy for details.
- To reschedule your online training or consultation, contact us at least 48 hours in advance. We will try to accommodate your request based on availability.
Support and Assistance
Our support team is available to assist with any issues related to service access, login information, or online session delivery. If you encounter difficulties or have questions about your order or training, please reach us at info@peoplewoo.com.
Policy Updates
We may update this Shipping Policy periodically to reflect changes in our delivery process or services. Updates will be published on this page, and continued use of our services will indicate your acceptance of the updated terms.
Thank you for choosing Peoplewoo and Peoplewoo Skills. We look forward to helping you achieve success through our professional services and learning programs.
For more information, contact us at info@peoplewoo.com.