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Salesforce Data Cloud Training

Salesforce Data Cloud is a powerful real-time platform that unifies customer data for personalized insights and engagement.

It helps businesses unify real-time customer data to deliver personalized experiences and smarter marketing decisions.

*Prices may vary based on currency conversion.

Salesforce Marketing Cloud Con

Hands-On Project Based Learning

  • 15+ Hours of Live Instructor Led Training
  • Expert-Led Mentoring Sessions.
  • Instant Doubt Clearing.

Free Salesforce Data Cloud Access

  • 2 Months of Salesforce Data Cloud Cloud Org Access
  • Industry-Relevant Projects.
  • Realtime Scenarios Explanation.
  • Quizzes & Assignments.

Live Interactive Learning

  • One-On-One Learning Assistance.
  • Real-Time Projects.
  • Lifetime Access to Course Content
Introduction to Salesforce Data Cloud
    • Understanding Salesforce Data Cloud and its ecosystem

    • Difference between Data Cloud, Marketing Cloud, and CRM

    • Business benefits and real-world use cases

    • Data Cloud architecture and data flow overview

  • Data Ingestion & Source Connections
    • Introduction to data ingestion methods
    • Connecting data sources (Salesforce CRM, Marketing Cloud, APIs, Web, and Offline Data)
    • Managing Data Streams and Data Lake Objects (DLOs)
    • Data modeling and relationship mapping
    Data Mapping and Identity Resolution
    • Understanding Data Model Objects (DMOs) and relationships
    • Creating and managing identity resolution rules
    • Handling duplicate data and unifying customer identities
    • Best practices for data hygiene and deduplication
    Data Transformations and Calculated Insights
    • Working with Data Transforms
    • Creating Calculated Insights for analytics and segmentation
    • Designing KPIs and metrics within Data Cloud
    • Using SQL and calculated fields for advanced insights
    Segmentation and Activation
    • Building unified customer segments
    • Activation use cases: Marketing Cloud, Sales Cloud, and external systems
    • Real-time data activation and personalization
    • Automation and orchestration strategies
    Data Cloud + Marketing Cloud Integration
    • Connecting Data Cloud with Salesforce Marketing Cloud
    • Synchronizing audiences and journeys
    • Real-time personalization using Data Cloud data
    • Use cases for cross-channel marketing
    Security, Privacy & Governance
    • Understanding data privacy and consent management

    • Managing data retention and access controls

    • Compliance with GDPR, CCPA, and global privacy standards

    • Secure data sharing and governance best practices

    Data Graphs, Data Shares & Relationships
    • Introduction to Data Graphs and their purpose

    • Creating and managing Data Graphs to represent customer relationships

    • Understanding and configuring Data Shares

    • Controlling visibility and data access through sharing policies

    • Use cases for Data Graphs in segmentation and analytics

  • Data Actions & Action Targets
    • Overview of Data Actions in Data Cloud

    • Configuring and triggering actions based on customer behavior

    • Setting up Action Targets (Marketing Cloud, Journeys, Flows, APIs, etc.)

    • Real-time personalization and engagement use cases

    • Monitoring and troubleshooting action execution

  • Data Cloud Triggered Flows
    • Introduction to Data Cloud–Triggered Flows

    • Building automation that reacts to real-time data changes

    • Integrating Flows with CRM and Marketing Cloud actions

    • Use cases: real-time lead updates, audience sync, campaign triggers

    • Best practices for optimizing flow performance

  • Analytics & Reporting
    • Using Tableau and CRM Analytics with Data Cloud
    • Using Query Editor for SQL-based queries and data validation
    • Creating visual insights and dashboards
    • Interpreting data trends and customer behavior
    • Business intelligence use cases

    Build your career as a Salesforce Data Cloud Expert & shape Data-Driven Marketing

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    Master Salesforce Data Cloud — Trusted by Global Brands!
    Get Certified & Job-Ready Faster
    Certification Prep + Live Projects + Career Support for your Dream Job!

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    FAQs
    What is Salesforce Data Cloud?

    Salesforce Data Cloud is a real-time customer data platform that unifies data from multiple sources to create a 360° customer view. It helps businesses deliver personalized experiences and data-driven marketing across all touchpoints.

    Who can join the Salesforce Data Cloud course?
    This course is ideal for Salesforce professionals, marketers, data analysts, CRM administrators, and developers who want to specialize in customer data management, personalization, and marketing automation.
    What will I learn in the Salesforce Data Cloud training?
    You’ll learn data ingestion, identity resolution, data modeling, segmentation, data actions, triggered flows, query editor, and integration with Marketing Cloud — along with hands-on projects and real-world business use cases.
    Do I need Salesforce experience to enroll?

    Basic knowledge of Salesforce CRM or Marketing Cloud is helpful but not mandatory. The course starts from fundamentals and gradually progresses to advanced Data Cloud concepts.

    Is this course suitable for Salesforce certification preparation?

    Yes! The course is aligned with the Salesforce Certified Data Cloud Consultant exam and includes preparation guidance, sample questions, and expert tips to help you get certified.

    How is the course delivered?

    The training is live and instructor-led, featuring interactive sessions, real-time demos, and project-based learning. You’ll also get LMS access, recordings, and study resources for self-paced revision.

    Why choose Peoplewoo Skills for Salesforce Data Cloud training?

    Peoplewoo Skills offers industry-focused Salesforce training with certified instructors, hands-on projects, real business scenarios, and career guidance — helping you build job-ready skills in Salesforce Data Cloud.

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