
Lists in Salesforce Marketing Cloud are essential for audience management and campaign targeting. By categorizing subscribers into different types of lists, businesses can ensure proper message delivery, compliance, and better personalization.
In this blog, you'll learn about the different types of lists in Salesforce Marketing Cloud and how they are used in real-world scenarios.
What are Lists in Salesforce Marketing Cloud?
Lists in Marketing Cloud help manage subscribers for marketing purposes. They define how you send, exclude, or group audiences for campaigns, ensuring better organization and compliance in audience engagement.
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Types of Lists
List Type | Description |
---|---|
Sendable Lists | Contain subscribers eligible to receive emails and campaigns. |
Suppression Lists | Exclude subscribers who should not receive specific communications. |
Publication Lists | Manage subscription preferences and control message categories. |
Exclusion Lists | Prevent certain audiences from being targeted in campaigns. |
Why Lists are Important
- Ensure targeted and personalized communication.
- Maintain compliance with data protection and privacy laws.
- Reduce unsubscribe rates by honoring user preferences.
- Improve deliverability and engagement by excluding inactive users.
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Frequently Asked Questions (FAQ)
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