Blog tagged as CRM
Contact Point Data Model Objects In Data 360 | Peoplewoo Skills
13.07.26 12:36 PM - Comment(s)
Mapping your lead's touch points (like emails and phone numbers) to specific Contact Point objects in Data 360 ensures the system can accurately merge duplicate records into one perfect, unified customer profile.
Identity Resolution Matching & Reconciliation Rules In Data 360 | Peoplewoo Skills
10.07.26 10:54 AM - Comment(s)
Salesforce Data 360’s Identity Resolution uses matching and reconciliation rules to merge duplicate customer records into a single, accurate Unified Individual ID.
This guide explains how Salesforce Data Cloud connects raw customer data from different sources and combines it into a single, unified profile.
Adding Agentforce Prompt To Object Layout in Salesforce | Peoplewoo Skills
29.05.26 11:09 AM - Comment(s)
Boost your customer support team's productivity by combining Salesforce Dynamic Forms and Agentforce to generate instant, AI-powered case summaries with just a few clicks.